I have an odd situation:
Was setting up a payment plan for my most recent bill on the epic EHR system, and this is the first time I've ever used the financial/billing section and decided to peek around at everything.
Long story short- you can look up visits that were billed for just over the past 10 years at the health system I go to. It stops at around the time they switched to a different type of EHR.
Took a scroll down memory lane, and also just to see how certain things get billed, etc. Also to compare the rates of services that I still receive now vs 10 years ago. What I did notice, was that a physician that I saw 10 years ago a few times billed my insurance for a service that was not provided. I know for a fact it was not provided because I even asked him about this the first time I met him. He took over a type of medical service clinic a doctor I had been seeing had left. His comment to me was some doctor's need to use it, he did not. This is partially why I left that location.
I know it's been so long there's nothing to be done about the charges, but my main concern was how many other patients did this happen to?
I contacted billing, to say something, I explained I wasn't expecting the charges to be reimbursed or anything but wanted to say something due to the "other" patients factor. The lady was aggravated and she looked at the notes (this is before you had access to what they wrote w/out making a special request), and said "well his notes said he did this using (the machine I was billed for that wasn't used)".
Admittedly I wasn't really good at understanding bills back then, plus a lot of times the hospital bill would come without an explanation of charges, and the EOB from insurance may say one thing one month, then say something different the next month. I'm on this shit like a hawk now due to being on medicare and on SSDI, so I have limited income and have learned I need to watch things.
Even though this is 10 years ago and that physician no longer works there, is it worth requesting an amendment of the 3 medical records from his visits, because he lied and said he used something he did not use? Perhaps they may look into other patients files? I just think that's a shitty thing to do, and maybe he did it because most patients would not go through the trouble to request a copy of their medical records.
https://ift.tt/q7eHrBl Submitted June 18, 2024 at 01:23PM by Hot_Inflation_8197 https://ift.tt/K2N0qME