Today is fun. Our provider called off and when we do this we switch to telehealth so we don't close the clinic. I have had so many people mad at me even though it is not my fault the provider called off and our tech went home after testing positive for COVID.
I had a patient call, confirm what I just said, and then yell at me for it. Why? I did not make the provider call off and I didn't make my coworker test for COVID.
I am so sick of being yelled at by patients for things out of my control.
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