There's a doctor that I'd like to see in the state of Washington that is covered by First Choice Network. Upon looking this up, I do have the icon listed on my card. But when I contacted United to confirm if she was covered, I was told "She's not in our system" and two employees couldn't give us any info on the First Choice Network icon listed on our card and account.
So I'm at a loss. I'm not sure if she's covered. I'd really like to see her but her out of pocket is $450 so I really need to have it confirmed that I'd get some % off.
Is First Choice Network a 3rd party used by main service providers to expand their network plans? Instead of asking United Health, should I be looking this provider up through First Choice Network instead? Is there a better way to confirm through United that this is the correct way to view this information?
Thank you
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