My child and I both had to get rabies shots. We had to get it done at the hospital on 4 different dates for one series of shots for both of us. Now the bills are trickling in. Separate bills for each of us as if we were seen as different patients even though we were both seen and treated together. Separate bills for the different dates of service that just show a total with no items or explanation of charges. Separate bills from the hospital vs. physicians group, which I know is normal but still adds to the headache.
I called the hospital to ask for an itemized invoice and it went to a call center where the person said I had to sign some form, but they didn't know which form or how to find it. They said they would just send me the itemized bill but instead they sent me some form I have to sign in order to get an itemized bill. I will submit the form but I have no idea if they are actually able to send a consolidated bill and it doesn't seem so after speaking with people who answer the phone there.
I called the physician's group and asked if they could send me one consolidated bill with everything from this date to this date and they said they can't. They send separate bills whenever they clear, but weren't able to say how long that would take. They said if I don't pay on time it goes to collections. So I am just supposed to pay whatever number they send me on a piece of paper without knowing how many more are coming in the future.
Why aren't the hospital or physicians group able to send me a consolidated bill with everything they think I owe them with it itemized and a description? I work in a professional industry and this is how things are done everywhere else. You don't send a bunch of different bills for all the little things you worked on, you send one bill like once a month or for the whole job with everything on it.
Are people actually paying these bills with just a sum, no explanation or itemization, and not clear if it covers your whole visit or if they will send more? I have no idea how much they think I owe for the rabies shots, and it seems they don't either.
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