Hey everyone,
I work in the Patient Registration Department at a private hospital, and we were given a survey to help leadership understand how our department feels about communication, teamwork, and workloads.
The questions are things like:
- What are your top 3 responsibilities?
- How do your responsibilities support the hospital’s goals?
- How clear is your role and communication from management?
- How much do you trust your team and feel supported?
- How encouraged do you feel to share new ideas?
I want to answer honestly, but also professionally, without sounding bitter or emotional. The truth is:
- Communication is inconsistent.
- Workload is heavy.
- Leadership focuses on mistakes more than improvement.
- And people who try hard often just get more work, not more help.
I wrote a draft that’s polite and realistic, but I want to know how to phrase things better so it sounds constructive and balanced, something leadership will actually read and not dismiss.
For example, how do I say things like:
in a way that still gets the point across without sounding negative?
If you’ve worked in healthcare, HR, or admin before, I’d love your advice on how to sound honest, professional, and safe when giving feedback that might hit a nerve.
Thanks in advance!
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