When I signed up with Better Health I was sold on “free & fast 2-day shipping” for my wound-care supplies. It has now been 10 days and I am still waiting for an expected delivery that was supposed to arrive in 48 hours. Tracking number shows “processing at fulfillment centre”.
I also noticed their website has no transparency about shipping delays or what happens if you miss the shipping window. I sent emails and got generic replies about “we are monitoring your order” but no concrete date. Meanwhile I’m having to buy temporary supplies out of pocket.
Has anyone else used Better Health and actually got the 2-day shipping as promised? What did you do when they failed?
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