Currently, BCBS is denying our entire claim at the claim level rather than the individual line level. This is making it excruciatingly difficult to determine the denial root cause in order to rebill a corrected claim for payment.
Has anyone ever ran into this same problem? If so, were you able to get BCBS to remit at the line level? Availity is no help. Our 835 data is no help, same issue. When you call the reps, they aren’t helpful either. Any help would be greatly appreciated. If this is the wrong sub for this, my apologies.
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