Anyone else having issues with MyChart not being up-to-date with the billing information for the longest time? And the insurance information?
Billing shows we're past due with about four bills past due. Only thing is, we've paid all those bills through the insurance claims site already, months ago. These bills are settled. The warning on MyChart is threatening to send it to collections. Excuse me?!
Also, MyChart recently started showing the insurance deductible and OOP progress bar. My mom reached both back in February. Both show NO progress whatsoever. They're both at $0.
Does MyChart not communicate often with the insurance companies often?
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