Does anyone else despise having to use MyChart to talk to your drs? Can you just tell your providers you won't use it anymore?

I'm so tired of having to use this stupid software to communicate with my doctors when it doesn't work half the time.

Three days ago I submitted an Rx renewal request and thought it was weird I never got a response. When I went back into the portal I realized the request was sent to my PCP when it should've been sent to my psychiatrist. No wonder she never renewed it, she was never the one who prescribed it in the first place.

I tried to send the renewal request to the correct provider, but theres no option to select who it sends to meaning it would just send to my PCP again. Tried calling my psychiatrists office to request a renewal over the phone instead and they just told me to use MyChart. Since I can't just request a renewal normally I had to send her a direct message instead. But I've sent direct messages to my providers on MyChart a few times & every single time I've been ignored so...fingers crossed it's different this time I guess.

I'm just so tired of using the stupid portal and I'm wondering if anyone else feels the same? Its supposed to make it easier to communicate with your providers but I feel like it has the opposite effect. Trying to call my drs office is like talking to a brick wall now because they always just tell me to use MyChart, but then when I use MyChart it doesn't work right and/or I get ignored.

I love the idea in theory, but it seems like everytime I try to use the portal for anything it turns into a mess that involves me calling multiple offices to get it figured out. I'm this close to just telling my drs I'm not using the internet anymore & everything has to be done on the phone/in person/carrier pigeon/whatever. I'm soooo over it lol

https://ift.tt/KHd0oD8 Submitted August 21, 2024 at 02:41AM by 65BlT https://ift.tt/z3RYhaj