Hi everyone,
I’ve been dealing with various hospitals and medical systems for about 10 years now. I am currently having trouble with the office my neurologist switched to. Below is a list:
-They ghost me for weeks on end - ignore voicemails - don’t follow through on transfers - don’t have records ready when I show up for my appointments (they’re 2 hours away, it takes up a full day of travel) - the receptionists will leave me on hold for 30-60min intervals before hanging up - the receptionists will tell me different info than my doctor (told me that my X Ray was “normal,” when 3 weeks prior my neuro told me how serious of a problem I had)
I’m a very understanding person and a seasoned patient. I’m always respectful, show up for my appointments, and do my due diligence. I pay on time, have physical copies of all my records, and really just need help. I’m wondering what the most proper way is to go about expressing my concern with their company? For reference, I live in Michigan. Is there a medical licensing board/ ethics board I would be able to write something to?
I want to go about this as constructively as possible. Once I get one last referral, I’m removing myself from my neuro’s care which isn’t my first choice. I like him a lot, but the stress of working with this office is too much. Would appreciate any advice!
0 nhận xét:
Đăng nhận xét