First of all, I'm sure not all doctor's offices and insurance are not like this. I have work-based insurance, I went to a hand doctor for Carpal Tunnel in my left hand. After a test on my hand, it was determined I needed surgery. They set it for 2 weeks from that day, before I left I was told to pick up my orders on the day before the surgery. Within 2 weeks, I was called 2 or 3 times as a reminder for my orders.
The day before I went to get my orders I got a call from the office it was another reminder and then they said it. "Remember to bring the $500 tomorrow for your orders" That threw me off completely, in those 2 weeks they never mentioned once the $500. They said it was my co-pay and when I asked how come I had not been made aware of this sooner and they just said "I don't know, remember to bring it tomorrow" and they hung up. I didn't have it at that time, but what got me mad was how the office handled it day the next day.
When I went to the office, the man in charge in charge of the orders said to me with a little laughing smirk on his face. "We told you yesterday about the $500, that wasn't enough time?" Like I had it in my pocket or something. It took everything in me not to backhand him because of the way was speaking to me. I asked the billing manager if there was a payment plan she "No, can I have your card to pay it or do you want to pay with cash?" I said no wasn't going to pay it. Then they said when you can afford it call us come by and we'll schedule you. I said no I wasn't gonna do the surgery and I left.
Then for 3 days straight, I was getting calls from both the doctor's office and the hospital and it was almost to the point of harassment. Doctor's offices were demanding I go through with the surgery and pay them the $500 after repeatedly telling them no. Plus the hospital was calling me I needed to pay $1,000 right there and then and "You need your surgery". Both placed I asked them are you going to let me do a payment plan and they said no all in full. For 3 days straight I was getting these calls, technically 5 days because I started to ignore the calls.
I went for a 2nd opinion a few weeks later from a different doctor. They did the same test and it was determined I didn't need surgery. I was given the Cortisone and therapy now my hand feels a lot better.
0 nhận xét:
Đăng nhận xét