I've always worked for companies with PPO healthcare plans so it's important to try and find healthcare in-network. My healthcare website (BlueCross/BlueShield) has a way to search for in-network providers but I've noticed it's horribly maintained. I'm fairly sure they outsource the search function as when you click on "search", you're re-directed to a completely different site with a different domain name. Once there, when I search for general doctors, it shows just a few in my area even though I live in a major metropolitan area. Additionally, over the years I've noticed those search results never change even though I'm sure there are new doctors, some have moved away, etc.
Should I just be calling around to see if doctors accept my insurance and are in my network? Are there other sites I can use to find in-network doctors? I can't believe a huge company like BlueCross/BlueShield can't even maintain a up-to-date website of their own with every doctor and hospital that they cover.
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