Met my deductible, my health care provider still charged me

I'm not sure if this is the right sub, I need some help on who to approach for my reimbursement. I go to PT often and they have my card on file. I checked my insurance and realized that I met my deductible 5 visits ago but they still charged my cc for it. I asked them and they said reimbursement will take time, etc and were not forthcoming with information on this. Do I call my insurance for reimbursement or the health care provider?

https://ift.tt/uEJhCoO Submitted March 30, 2022 at 08:30AM by geraltlikesmilk https://ift.tt/0lct1wg