Preventative/wellness visit turned into office visit?

I went to a wellness/preventative care visit with my doctor which is covered at 100% with my insurance. Next thing I know, I get a bill as an office visit co-pay, when I inquired about it, they said it's because we discussed something that made the office visit more "complex." I am a little annoyed because she asked me the questions and I answered honestly and then it became an "issue," but there was no action done or anything. She didn't think it was a big deal but she said she had to mark a diagnosis code so I am like okay. Has this happened to anyone? What did you do in this case? Are they allowed to turn preventative care visits into office visits so patient now receives a bill that was unintended?

https://ift.tt/eA8V8J Submitted October 28, 2021 at 12:31AM by pinkpencilbox https://ift.tt/3nCBZjc