Thứ Bảy, 27 tháng 3, 2021

[Question-other] Am I getting the runaround? Should I go elsewhere?

I am not seeking any medical advice, just clarity.

I am looking at going to a dermatologist regarding my psoriasis. I am paying out of pocket (no insurance) so I have called all the local places to see how much I need to set aside on a consultation appointment to discuss future procedures, treatments, etc. That is it, nothing more. I have called about six different places. All of the places have been able to give me a set cost with no issues except one place.

This place is one I would like to go to because it has a remote location near me if I don't need to drive over an hour and it also has a specific doctor I would like to see (as to why I am looking for clarity and not just ignoring and going to another facility.)

When I called the first time, a receptionist answered (rudely) and told me the cost is between $100-$600 depending on what happens at the appointment such as a biopsy or treatment and I wouldn't know the cost until AFTER I was seen (so I could be charged anything as a consultation fee essentially). I told her it would only be a consultation and I would not be receiving anything. She adamantly and still rudely told me she couldn't tell me a cost. I called again a few days later to see if I could get a different receptionist. I did and was told $87-$600. She stated the same thing as the other woman but when I told her (after several times) I would not be receiving anything and could not understand why the range was so wide, she placed me on a 15 minute hold which eventually led to a voicemail to an unknown extension with no call back.

Can a facility do this? Have such a wide range in cost and wait until after an appointment to tell me the cost? I could not understand how other facilities could tell me a set cost for the appointment but this place cannot.



https://ift.tt/eA8V8J Submitted March 27, 2021 at 09:45AM by littlekodama_ https://ift.tt/3u393Tp

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