Have only been with Kaiser for 2 months via my employer, haven't even seen a Dr. Already fed up with them. I've been given shit customer service coupled with conflicting information regarding my adhd medicine and how to proceed with a refill, causing me to call my regular PCP out of frustration and pay out of pocket.
Above other things, generally what I've found is that letting the doctors act as a front for the insurance company is a huge conflict of interest. The doctors would, hypothetically, be incentivised to not provide adequate and thorough care.
Id be willing to look the other way but it's hard to when I do and see huge kaiser billboards, youtube videos and ads every direction. It's obvious this company is turning into an allstate/state farm and fast. I get the strong impression kaiser values image and reputation over care and ethics. I want no part of it
/rant
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