[Question - Insurance] I called my health insurance provider to get full written details of my plan, and they were unwilling to provide it to me. Is that legal?

I understand that providers have a legal requirement for a written summary of benefits, glossaries of terms, and examples of coverage, but I don't know how much further that extends.

Basically I wanted to have it written somewhere so that I don't have to call through a god-awful hotline system (in my experience they're all about equally bad) just to ask "hey do you cover this?" and instead be able to reference a document to understand what is and is not covered.

https://ift.tt/eA8V8J Submitted March 31, 2020 at 09:12PM by AShirtlessGuy https://ift.tt/33ZtSDe