Thứ Ba, 31 tháng 12, 2019

[Question - Insurance] ACA Marketplace Canceled My Moms Plan

Hi! So to start with last year my mom's employed based healthcare was canceled. Thus she enrolled in an ACA plan. There was only one option for her because she has a pre-existing condition. They enrolled in this plan, but it was terrible. Thus my parents decided to switch her coverage to Anthem that had just moved into our area for 2019.

A couple of weeks later they receive welcome packets for both companies, so my Dad calls the marketplace to cancel her old plan (Approx. December 15th). Today (12/20/19) my parents received a letter from Anthem telling them that the marketplace has canceled her plan effective (1/1/20).

Tonight my dad has talked to both the marketplace and anthem. I have spoken with her past insurer to guarantee that her plan has been canceled effective (1/1/20). When my dad spoke with the marketplace they basically didn't say much but said that it would be escalated and they would get back to my mom in 30 days. Since my mom will be uninsured for 30 days while they investigate this, what are her options and what can we do?

For reference, my parents do not receive any credits or tax breaks for these plans.

TLDR: It looks like the marketplace incorrectly canceled a policy, and as a result, my mom will be uninsured while they escalate it which they said could be up to 30 days.

x-posted to r/legaladvice



https://ift.tt/eA8V8J Submitted December 31, 2019 at 07:00AM by econ_khajiit https://ift.tt/2sCiNcW

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