I am an accountant and I just got kicked off of my Aetna insurance that I had through my parents' navy coverage. I am now receiving what i have discovered is bottom-tier coverage through Kaiser and by default, Delta (now Dominion or something). dental insurance.
I have no problem thus far with the Kaiser health insurance, but the dental fucking blows. I went to urgent care this past Saturday because a cavity became infected and was spreading to my neck and face--- they told me to schedule an appointment with the dentist as soon as possible. I tried to call them both yesterday and today and sat on hold for an hour or more each day before being hung up on. I have read online that the only dentists I will be qualified to see all have poor reviews anyway. I called up Kaiser and asked if there was any way for me to pay to sign up for better dental insurance where I can actually call a number and schedule an appointment, but they said I am covered and that I needed to call the same number that just put me on hold for an hour before hanging up on me.
What the heck can I do? I have bad teeth genes from my mom who is always getting some sort of dental work done and I need better dental care. I am willing to pay more for the convenience of being able to call a number and actually have them answer without making me wait. What are my options? I know absolutely nothing about health insurance.
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