For context: I moved to a new state and obviously had to find a new primary care provider. I had a new patient appointment with this doctor, and I had an awful experience with her. She wouldn’t even let me get a word in to talk about my medical history and my concerns, among other things. I decided I wanted to see a different provider that would actually listen to me and connect a little bit better with me. I figured I could just switch to a different provider in their practice, so I set up an appointment with a different person. I ended up getting a call from their practice saying if I was already established with a provider, I HAVE to stay with them, and they cancelled my appointment. I cannot be seen by another provider in their practice. If I want to switch and be seen by another provider, I have to leave the practice.
So, my question is: is this policy normal? I only had one appointment with the other provider but now I’m stuck with her forever (unless I leave the practice)
It was already hard enough to find a practice that was in network with my insurance, I don’t want to be forced to switch practices.
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